We know the feeling—once you’ve ordered your new tech, you want it in your hands as soon as possible. Here is how you can follow your package from our warehouse to your front door.
1. Find Your Tracking Number
As soon as your order status changes to “Completed,” our system automatically generates a tracking number.
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Check your Email: Look for a shipping confirmation email.
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Check your Account: Log in to your account, go to “My Orders,” and click on your latest order to view the tracking details.
2. How to Track Your Delivery
There are two easy ways to see where your gadgets are:
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On Our Website: Go to the “Track Order” link in our website footer or header. Enter your Order ID and your Billing Email to see the live status.
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Via the Courier’s Site: Click the tracking link provided in your shipping email. This will take you directly to the courier’s website (e.g., DHL, FedEx, or UPS) for the most detailed logistical updates.
What do the tracking updates mean?
Troubleshooting & Common Questions
Why isn’t my tracking number working yet? It can take up to 12–24 hours for a courier to scan a package into their system after it leaves our warehouse. If the link shows “Not Found,” please check again the following morning.
My package is stuck in the same city for 2 days. High-value electronics sometimes undergo extra security scans at courier hubs. If your tracking hasn’t moved for more than 3 business days, please contact our support team so we can open an inquiry with the carrier.
What if I’m not home for the delivery? Because we ship high-value gadgets, some deliveries may require a signature. If you miss the courier, they will usually leave a door tag with instructions for redelivery or a local pickup point.
Pro Tip: Download the courier’s mobile app (using your tracking number) to receive push notifications the moment your package is just a few stops away!
